Get CONTROL of Your Restaurant with These 5 Essential Systems!
Does your restaurant feel like it would fall apart the moment you're not there? Like you're constantly running around, putting out fires and wondering if there’s ever a way out? I've been there and let me tell you: the solution isn’t working harder. It’s about putting systems in place that let your restaurant run like a well-oiled machine — so it can run without you. Here are five systems you absolutely need to take your restaurant from chaos to control. Trust me — these are game-changers.
- Scheduling system: A good scheduling system is about way more than just filling shifts. It’s about giving your team structure and predictability while staying within your budget. Scheduling software can be a game-changer here, keeping things consistent and streamlined.
Pro Tip: Set deadlines for shift requests and have managers approve the final schedule. This little step will save you so many headaches in the long run.
- Inventory management system: Inventory may feel like a chore, but it’s the key to controlling your costs. I’m talking about tracking inventory weekly—not monthly or whenever you feel like it, but every single week. This lets you catch issues like waste or theft before they spiral into expensive problems.
Pro Tip: Use those inventory numbers to calculate your food and beverage costs weekly. Remember, what gets measured improves.
- Cash handling system: This one seems basic, but I can’t tell you how often it’s overlooked. Without solid systems for cash handling, you’re basically inviting theft and mistakes. Create clear steps for counting drawers, tracking tips and reconciling daily sales.
Pro Tip: Assign a manager to oversee cash handling. Accountability is everything.
- Training system: Good employees aren’t born — they’re trained. You need systems to ensure every new hire gets the same onboarding experience and knows exactly what’s expected. As I like to say, they need to know:
- What their job is
- How to do it
- How well it should be done
- And by when it needs to be completed
Pro Tip: Create checklists for every role and cross-train your team. A well-trained, flexible staff can handle anything.
- Marketing system: Finally, let’s talk marketing. You need a system that keeps customers walking through your doors. This isn’t about random social media posts; it’s about having a plan. Build a content calendar for promotions and campaigns, and always measure your results so you know what’s working.
Pro Tip: Consistency is key. Make marketing a non-negotiable part of your operations.
These five systems — scheduling, inventory, cash handling, training and marketing — are the foundation for a restaurant that doesn’t rely on you 24/7. Imagine having time to focus on the big picture or even taking a day off. It’s possible, and these systems are your path to getting there.
Be sure to visit my YouTube channel for more helpful restaurant management video tips.
